Below is the personal information that TrueTec collects, processes/uses and secures.
Our business is to understand and meet our Client's need for our company wide services. To do this effectively, TrueTec Systems collects and holds both consumer and business information.
Individual information held on a individual may include:
Business information held on an entity may include:
Information that is collected through automated means may include:
We also provide demo to our prospective customers where we host the product framework at our own end.
Product Trial / DEMO:
Potential clients of TrueTec Systems sign up or are requested to try our proprietary products. During the trial, clients willingly submit / upload documents to try the efficiency and accuracy of our products. The documents may be in image, excel or PDF format and could be compressed or non-compressed (.Zip, .rar, etc). Following information may be included as part of the trial phase:
On Sign Up:
During the course of business, TrueTec Systems acquire information in primary 3 ways, use and disclose your personal information:
Maintaining the confidentially personnel information is a top priority at TrueTec Systems. Only authorized personnel have access to your information and our systems and procedures are designed to prevent the loss, misuse, unauthorized access, disclosure, alteration, or destruction of your information. We retain your information only as long as is required for the purpose for which it was collected and for any regulatory requirements.
TrueTec Systems compiles client's databases containing basic business information. Organization uses an individual's personal and business information only for the purposes for which it was collected.
All employees and contractors engaged by TrueTec Systems to perform work that involves access to personal/business information are contractually required to keep the information confidential and private and are not permitted to use it in any way other than what is necessary to perform their work for TrueTec Systems.
TrueTec Systems also reserves the right to share the information to respond to duly authorized information requests of governmental, regulatory and law enforcement in accordance with applicable law.
For product trials, we process the documents willingly uploaded by the potential clients using our proprietary applications or otherwise to analyze the data and provide desired output to the client. It may include spreading the statements and analyzing the summaries for analytics.
TrueTec Systems is committed to keeping our customers personal data private and secure. TrueTec Systems works hard to take reasonable precautions to protect our customer's personal information from loss, misuse or alteration. These precautions include limiting access to such information to authorized individuals only. Personal information is destroyed once it is determined it is of no use or outdated. Agents, contractors, or partners who have access to personal information are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Organization.
Information shared with TRUETEC is processed in automated way and then that information is reviewed for manual signoff. Information is retained on TRUETEC system till the agreed SLA with clients and then gets deleted. TRUETEC does not share any information with 4th parties.
TRUETEC's current client's customers do not interact directly with TRUETEC. Individuals (customers) do not have direct access to their personal data into TRUETEC environment. All requested changes for any personal record will be considered only after request generated and approved by our clients via a secure channel communication method (i.e. E-mail, Ticketing system or approvals)
You can opt out of receiving future emails from TrueTec Systems by following the unsubscribe procedures indicated in each email.
TRUETEC will only hold your personal information on the systems for the period necessary to fulfil the purpose outlined in the Policy, contract agreement with the client/customer or until you request that the information be deleted in accordance with your right to erasure. Data Retention / Deletion: For Product Trial / DEMO submitted data, client has the option to soft delete the data. Clients have the option to retain the data for fixed number of days and choice can be made after uploading the documents. Data retention options are: 7 Days, 30 Days, 90 Days, 120 Days, Perpetual. Once the retention period is over (if opted), application will delete the data as per the choice selected by the client. No confirmation emails will be sent. Client can verify by logging in to their account or by sending an email to TRUETEC.
TrueTec Systems performs data collection, storage and processing on servers hosted in the India. Most of the personally identifiable information as well as financial information is stored in the database which is encrypted as per organizations Information Security Policy. Documents uploaded by potential customers for product trial is stored in secured cloud storage, access of which is only to administrators and to the application which is encrypted. All required data is stored as well as transmitted using encryption (Data at Rest & Data in Transit).
You retain various rights in respect of your data, even once you have given it to us. These are described in more detail below:
We can respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the information relates to you.
TRUETEC will not sell your personal information. We maintain a separate webpage that allows you to opt out of the sale of your personal information which can be accessed by sending email request with the details on: firstname.lastname@example.org